FREQUENTLY ASKED QUESTIONS

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What Time Is Check-In And Check-Out?

Check-in: Begins at 4:00 PM on your check-in date.

Check-out: By 11:00 AM on your check-out date.

Can I Request An Early Check-In Or Late Check-Out?

Early check-ins and late check-outs are based on availability and while we will do our best to accommodate it, they are not guaranteed. If you would like to request an early check-in please contact our team at (844) 227-6672. For late check-outs, please see one of our front desk team members. If you arrive before your room is ready, we will be happy to store your luggage so you can begin exploring town or enjoying our onsite amenities.

Please note all requests are subject to availability and may incur an additional charge.

What Are The Front Desk Hours Of Operation?

During the peak summer months, our Front Desk is available 24 hours a day. Throughout the off-peak seasons, we shift to a modified service schedule. For the most up-to-date hours during your stay, please check your pre-arrival messaging.

If you plan to arrive after 11pm, please call us at (844) 227-6672 to ensure our front desk team prepares for your arrival.

Where Should I Leave My Room Key(s) When I Check-Out?

When checking out, you may drop off your key(s) at the front desk or leave them in your room.

Can I Store My Luggage Before Check-In Or After Check-Out?

Yes, we will gladly store your luggage storage before check-in, or after check-out.

Is Breakfast Included In My Room Rate?

Breakfast is not included in the room rate. Guests are welcome to enjoy fresh complimentary coffee in our lobby every morning from 7am -11am.

Is Parking Available?

Parking is available onsite and complimentary for all guests. Due to limited parking spaces, a maximum of one car per room is permitted.

Can A Pack-n-Play Or Crib Be Supplied In My Room If I Am Traveling With An Infant?

Yes, we have pack-n-play cribs available upon request. Please contact us by calling our team at (844) 227-6672 or emailing us at hello-sh@farawayhotels.com, with a minimum of 48 hours notice so we can best plan for your arrival.

Can I Request For A Rollaway Bed To Be Placed In My Guest Room?

Unfortunately, rollaway beds are not permitted due to fire code restrictions. Our team can help you explore additional room options for larger parties, based on availability.

Is The Hotel Wheelchair Accessible?

Yes, Faraway Sag Harbor is wheelchair accessible. Please contact us via phone or email to speak to a reservations team member or hotel specialist who can assist you with any questions by calling (844) 227-6672 or emailing us at hello-sh@farawayhotels.com

Is Wi-Fi Available?

Yes, complimentary Wi-Fi is available in all our public areas and guest rooms.

Did you leave something behind?

Please speak with a member of our front desk team, and we will be happy to assist you in locating your lost item. You can also contact us at (844) 227-6672 or email us at hello-sh@farawayhotels.com

What is the hotel's history?

Originally built in the 1950’s. The Barry Brothers opened their doors to guests in 1958 where guests could enjoy a harbor side getaway at Baron’s Cove Inn. It was the first resort development in Sag Harbor, serving as a hub for the local creative community.

When was the hotel last renovated?

The property was last updated in 2015. As of Spring 2026, it will be reimagined and rebranded as Faraway Sag Harbor.

Where Is The Hotel Located?

We are located at 31 West Water Street in Sag Harbor, New York.

Finding Your Way

Faraway Sag Harbor is accessible by plane, boat, train (LIRR to Bridgehampton), and bus (Hampton Jitney).

When flying to Sag Harbor, the main commercial airport to land is John F. Kennedy International Airport (JFK). You can also head for nearby hubs like MacArthur Airport (ISP), and East Hampton, NY (HTO).

Is Parking Available Onsite?

We are pleased to provide complimentary, on-site parking for guests. Due to limited spaces, a maximum of one car per room is permitted.

Airlines Services Operating on Sag Harbor

Sag Harbor, NY, does not have its own commercial airport, but it is accessible via nearby airports and private charter services.

Major carriers like Delta, and United Airlines fly into nearby hubs like MacArthur Airport (ISP). Private charter services like Tropic Ocean Airways also offer direct flights to the Hamptons and Sag Harbor.

Tropic Ocean Airways
Phone: (954) 210-5569Website: www.flytropic.com‍

‍Delta Airlines
Phone: 1-800-221-1212Website: www.delta.com

How do I get to the hotel from the Bus, Train or Airport?

Hamptons Jitney :
45 Main St #3012
Total Distance: Approximately 0.4 miles
Total Estimated Walking Time: Approximately 7 mins

LIRR : 67 Maple Ln, Bridgehampton
Total Distance: Approximately 4.8 miles
Total Estimated Driving Time: Approximately 11 mins

From East Hampton Airport :
Total Distance: Approximately 4.8 miles
Total Estimated Driving Time: Approximately 20 mins

From JFK & LaGuardia Airport :
Total Distance: Approximately 90.6 miles
Total Estimated Driving Time: Approximately 2.5 Hours

Ride-hailing apps such as Lyft and Uber are also available.

Airport Information

Sag Harbor, NY, does not have its own commercial airport, but it is accessible via nearby airports and private charter services.

Airport official website is recommended.

‍MacArthur Airport (ISP)
‍100 Arrival Ave, Ronkonkoma, NY 11779
Phone Number: (631) 467-3300

‍East Hampton Airport
‍173 Daniels Hole Road, Wainscott, NY 11975
Phone Number: (631) 537-1130

Is In Room Dining Offered?

We will have a limited in-room dining program and our on site restaurant and bars will offer to-go menus. In addition, all guestrooms feature a fully stocked mini bar with a variety of premium snacks and beverages.

Are Beach Towels, Chairs, Or Umbrellas Available For Guest Use?

We’ve got you covered. Faraway Sag Harbor is happy to provide complimentary beach towels for all our guests.
We also offer a limited selection of beach chairs and umbrellas, available on a first-come, first-served basis to help you make the most of your day in the sun. Simply see our Front Desk team and we will assist with your request.

Are Bicycles Available For Guest Use?

Complimentary bicycles and helmets for guests is on a first-come, first- served basis. Please see our Front Desk team for more information.

Neighboring bike shops are within walking distance that offer a variety of rentals, including options for toddlers. For recommendations or directions, our Front Desk team is always happy to assist.

Does The Hotel Have A Spa?

While we do not have an on-site spa, we partner with local spas in town that offer a full menu of rejuvenating treatments. For recommendations or directions, our Front Desk team is always happy to assist.

How Do I Make A Reservation At Zagara?

Reservations for Zagara are not being accepted at this time as we thoughtfully finalize our launch details. We look forward to welcoming you and will begin accepting reservations soon.

Guests looking to inquire about private events including full buyouts are encouraged to visit Group & Event Inquiries.

What Are Zagara's Hours Of Operation?

Zagara’s hours of operation will be announced soon, as our culinary program is currently being finalized.

Does Zagara Accommodate Private Events?

Yes! Guests looking to inquire about private events including full buyouts are encouraged to visit Group & Event Inquiries.

What Is The Hotel's Pet Policy?

Pets are welcome in our select pet-friendly rooms. Fee is $100 fee per night in the off-season and $150 per night from Memorial Day to Labor Day. Limit of 1 pet per room and guests will be required to sign a waiver at check-in. Reservations for pets must be made in advance - please contact the hotel to let our team know your furry friend will be joining you.

Is Smoking Allowed In The Rooms, Or On Hotel Premises?

Our hotel is a smoke-free environment. Smoking is not permitted in guestrooms or on the hotel premises. Should there be evidence of smoking in your guest room, a $250 fee will be incurred.

What Is The Deposit Policy?

Reservation is fully pre-paid at the time of booking.

Is There A Resort Fee?

Yes, the hotel has a resort fee of 10% plus tax.

Do I Need A Credit Card To Check In, And Does The Hotel Require A Hold To Guarantee Incidental Charges?

-A valid credit card will be required upon check-in.

-A pre-authorization hold of $200 for the duration of the stay is taken at the time of check-in to guarantee any incidental charges. Any unused portion of this hold will be voided and released upon check-out and may take up to 3-10 business days for funds to be restored (ie. will not appear as a refund), depending on your financial institution.

What Is The Hotel's Cancellation Policy?

We offer a clear, tiered approach to cancellations to provide certainty when planning your retreat.

‍Outside 30 Days: If you cancel your booking 30 days or more prior to your scheduled arrival date, your full deposit will be returned to you.

‍Within 30 Days: Cancellations made within 30 days of arrival result in the forfeiture of the entire deposit.

Reservations made within 30 days of arrival are considered non-refundable.

How Do I Make A Reservation?

To make a reservation, please visit Faraway Hotels. Simply select your island destination, find room type and rate options by entering your Arrival and Departure dates, and clicking 'Book a Room'.

Please keep in mind, booking directly lends you the best available rate and our ability to better assist with any modifications or special requests.

My Plans Have Changed, How Can I Modify Or Cancel My Reservation? (For Reservations Booked Directly On The Hotel Website)

To modify or cancel an existing reservation that was made directly on the hotel website:

Visit Faraway Hotels, select your island destination, and click 'Book' in the top-right corner of the page. In the panel pop-up on the upper left-hand side, find your existing booking by entering your itinerary, confirmation, and/or item numbers found in your email confirmation OR enter your email address by clicking 'My Bookings'.

Modify your booking as required by clicking 'Edit Dates', 'Edit Room', or 'Cancel Booking'.

Follow the prompts as displayed to submit the change or confirm cancellation.

Need further assistance? Our reservations team is happy to assist at (844) 227-6672 or emailing us at hello-sh@farawayhotels.com

My Plans Have Changed, How Can I Modify Or Cancel My Reservation? (For Reservations Booked With An Online Travel Agency Website - Airbnb, Booking.Com, Expedia, Etc.)

To modify or cancel an existing reservation that was made on an Online Travel Agency website, please contact the Online Travel Agency directly. If you have any questions, please contact our reservation team at (844) 227-6672 or emailing us at hello-sh@farawayhotels.com

What Are The Accepted Payment Methods?

We accept most major credit cards including Visa, Mastercard, American Express and Discover.

How Can I Book A Block Of Rooms Or Make A Reservation For A Large Group?

Guests looking to inquire about large groups or room blocks are encouraged to submit a request via our Group & Event Inquiry page and a member of our Sales Team will get back to you promptly.